Submit a Warranty Claim - AC Direct Online Store | SA's Largest Online Air Conditioning Store

Please complete the below form in order to submit a warranty claim on your order.

Customer Full Name(Required)

Customer Contact Number(Required)

Customer Email(Required)

Customer Account Number(Required)

Original Sales Order Number(Required)

Customer Tax Invoice Document(Required)

Accepted file types: pdf, jpg, jpeg, word, png, Max. file size: 32 MB.

Customer Date Of Purchase(Required)

Province(Required)

Supplier Name(Required)

Supplier Invoice Number*(Required)

Supplier Invoice Document(Required)

Accepted file types: pdf, jpg, jpeg, word, png, Max. file size: 32 MB.

Serial Numbers(Required)

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Accepted file types: pdf, jpg, jpeg, word, png, Max. file size: 10 MB, Max. files: 10.

Fault Report(Required)

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Accepted file types: pdf, jpg, jpeg, word, png, Max. file size: 10 MB, Max. files: 10.

Additional Supporting Documentation

Drop files here or

Accepted file types: pdf, jpg, jpeg, word, png, mov, Max. file size: 10 MB, Max. files: 10.

Supplier Quotation (If relevant)

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Accepted file types: pdf, jpg, jpeg, word, png, mov, Max. file size: 10 MB, Max. files: 10.

Reason For Warranty Claim(Required)

Part’s/Unit’s Required to be Replaced(Required)

Submitted By(Required)

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