Covid19 update - ACDirect

AC Direct’s commitment to our customers during the COVID-19 Lockdown

Following the announcement by president Cyril Ramaphosa regarding the nationwide lockdown from midnight on 26 March until midnight on 16 April 2020, our head office, nationwide branches, warehouses and installation offices will be operating with limited staff working remotely during that time.

Certain products we offer will be available to order from AC Direct. We have certification from CPIC, delivery measures in place and stock availability to assist any individual that can qualify their need for the product as essential during these times. If you need any information regarding our certification or how we can help you, please contact our team so that we can best assist you.

Our commitment is and always will be to our customers, our staff and all the people of South Africa.

Although our functions will be limited in terms of deliveries and installations during this time, we still offer full support from our staff that will be working remoteley with our off-site systems for all general enquiries, sales, installations, deliveries, projects, new designs and tenders. We will also have maintenance teams operating who provide maintenance to the major South African banking data centres which is an essential service.

All products on our website will be available for purchase to secure current pricing, specials and to protect against inevitable price increases due to foreign exchange rates. Your order will be delivered and installed as soon as the lockdown is over. Please ensure all enquiries are done via email as our branches will not be available via telephone.

If you require a consultant to call you, please let us know via email or fill out the form below so we can call you back. We look forward to continuing to serve our customers as South Africa’s biggest and leading online air conditioning store. We wish South Africa and the world strength during these times! To read more about the South African governments response to Covid-19 click here.


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